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Last Updated: January 2025
We collect information you provide directly to us, such as when you fill out our consultation form, request a quote, or contact us. This may include your name, email address, phone number, and project details.
We use the information we collect to provide, maintain, and improve our 3D printing services, process quotes, communicate with you, and send you information about our services.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
If you have questions about this Privacy Policy, please contact us at info@precision3dhub.ca
Last Updated: January 2025
By using Precision3D Hub services, you agree to be bound by these Terms of Service.
Precision3D Hub provides professional 3D printing services including prototyping, small-scale manufacturing, and custom part production.
You retain ownership of your designs and files. We respect your intellectual property rights and maintain confidentiality of your projects.
We strive to deliver high-quality 3D printed products according to agreed specifications. Quality may vary based on design complexity and material properties.
Our liability is limited to the cost of the services provided. We are not liable for indirect or consequential damages.
For questions about these terms, contact us at info@precision3dhub.ca
Last Updated: January 2025
We stand behind the quality of our 3D printing services. If your order doesn't meet our quality standards due to our error, we'll reprint at no charge.
Refunds are available within 7 days of delivery for manufacturing defects or significant deviations from agreed specifications.
Custom 3D printed items are generally non-refundable unless there's a manufacturing defect or error on our part.
To request a refund, contact us at info@precision3dhub.ca with your order number and detailed description of the issue.
Approved refunds will be processed within 5-10 business days to your original payment method.
Last Updated: January 2025
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience.
We use cookies to remember your preferences, analyze website traffic, and improve our services. This includes session cookies and analytical cookies.
Essential Cookies: Necessary for the website to function properly.
Analytical Cookies: Help us understand how visitors interact with our website.
Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
For questions about our use of cookies, contact us at info@precision3dhub.ca